1. Our commitment to your privacy
Siddiqui & Sons Pty Ltd (ABN 89 702 761 457) respects the privacy of every visitor to siddiquisons.online and every client who engages our professional business and consulting services. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs). By using this website or engaging our services, you agree to the practices described in this policy.
2. The kinds of personal information we collect
We collect personal information that is reasonably necessary for our business functions and activities. This may include:
- Your name, position and the name of the business or organisation you represent;
- Your email address and preferred method of contact;
- Your business address or the address of the premises where services are to be delivered;
- Information contained in correspondence you send to us, including through our contact page or quote request form;
- Records of the services we have provided to you, including quotes, proposals and engagement documents;
- Billing information necessary to issue invoices, which may include relevant business identifiers such as your ABN.
We do not knowingly collect sensitive information (such as health, political or religious information) and we ask that you do not send such information to us unless it is strictly relevant to an engagement.
3. How and when we collect personal information
We collect personal information directly from you wherever practicable, including when you:
- Submit an enquiry or request a quote through this website;
- Send us an email;
- Enter into a service agreement or consulting engagement with us;
- Communicate with us during the course of an engagement.
In some circumstances we may receive personal information from third parties, such as a referee or an accountant or adviser you have authorised to contact us on your behalf. Where it is reasonable and lawful to do so, we will take steps to notify you of such collection.
4. Purposes for which we collect, hold, use and disclose information
We collect, hold, use and disclose personal information for purposes including:
- Responding to enquiries and preparing quotes and proposals;
- Providing the professional business and consulting services you have engaged us to deliver;
- Administering engagements, including invoicing, record keeping and accounting;
- Communicating with you about your engagement and any follow-up services;
- Meeting our legal, taxation and regulatory obligations as an Australian company;
- Improving the content, performance and security of this website.
We will not use or disclose your personal information for a secondary purpose unless you would reasonably expect us to do so, or you have consented, or the use is otherwise permitted by law.
5. Direct marketing and opt-out
We may occasionally send you information about our services that we believe may be relevant to your business. Every such communication will include a clear option to opt out, or you may contact us at any time at ceo@siddiquisons.online to request that we stop sending marketing material. We will action opt-out requests promptly and free of charge.
6. Disclosure of personal information to third parties
We do not sell, rent or trade personal information. We may disclose personal information to third parties only where it is necessary for the purposes set out above, including:
- Our professional advisers, such as our accountants or auditors, where reasonably required;
- IT service providers who host our email, website and document systems, bound by confidentiality and data handling obligations;
- Payment processors and financial institutions for the purpose of processing transactions you have authorised;
- Government agencies, regulators or courts where we are required or authorised by law to make such a disclosure.
Some of our service providers may be located outside Australia or store data on servers located overseas. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient does not breach the Australian Privacy Principles.
7. Security of personal information
We take reasonable steps to protect the personal information we hold against misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include password-protected systems, restricted access on a need-to-know basis, and secure disposal or de-identification of personal information once it is no longer required for a permitted purpose or required to be retained by law.
8. Access to and correction of your personal information
You have a right under the Australian Privacy Principles to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make such a request, please email ceo@siddiquisons.online. We will respond within a reasonable period. In limited circumstances, we may decline access where permitted or required by law; if we do, we will provide a written explanation and details of how you may complain.
9. Cookies and website analytics
This website may use cookies and similar technologies to understand how visitors use the site and to improve its content and performance. Cookies do not identify you personally and do not give us access to your computer. Most browsers allow you to refuse cookies or to be alerted before a cookie is stored; refusing cookies will not prevent you from using this website, though some features may not function as intended. Aggregated, non-identifying analytics data may be used to measure site traffic and usage patterns.
10. Third-party websites
This website may contain links to third-party websites, including our services and service areas pages. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site before providing personal information to it.
11. Anonymity and pseudonymity
Where lawful and practicable, you may deal with us anonymously or by using a pseudonym, for example when browsing this website or making a general enquiry. However, we generally need identifying information to prepare a meaningful quote, deliver consulting services or comply with our taxation and record-keeping obligations.
12. Notifiable matters
If we reasonably suspect that a data breach has occurred that is likely to result in serious harm to any individual whose information we hold, we will follow the Notifiable Data Breaches scheme under the Privacy Act, including assessing the breach and notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
13. Complaints and enquiries
If you have any questions about this Privacy Policy, wish to request access to your information, or wish to make a complaint about how we have handled your personal information, please contact us:
Email: ceo@siddiquisons.online
Post: Siddiqui & Sons Pty Ltd, Melbourne VIC, Australia
Please note that we handle all correspondence in writing by email so that enquiries and complaints are accurately recorded and properly investigated. We will acknowledge your complaint promptly and aim to resolve it within thirty (30) days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. The current version will always be published on this page together with the date of the latest revision. This policy was last updated on 1 July 2025.
15. Related information
For details of the services we provide and the terms on which we provide them, please see our Services page and our Terms of Service. To learn more about our company, visit our About page or return to the home page.